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Craft A1 Omnichannel Marketing Journeys

Maximize the value of your content by giving your customers a seamless and consistent experience that connects key touchpoints across multiple channels.
SHARE YOUR OMNICHANNEL NEEDS

Drive Results with Omnichannel Strategy

Your audience expects consistent, seamless, and personalized content experiences across channels and touchpoints. They want to choose where, when, and how to consume your content. Tendo designs and creates customized omnichannel journeys backed by data. And we provide strategic insights that bridge silos, enabling B2B companies to increase customer retention, reach new buyers, and create content more efficiently.
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Create Omnichannel Customer Experiences

Wherever you are with omnichannel marketing, rely on Tendo to:

Define goals and map touchpoints

Understand where you are and where you’re going through data-driven, omnichannel marketing strategy.

Design optimized journeys

Increase the value of your content with seamless and personalized experiences for your key audiences spanning multiple touchpoints.

Measure outcomes and plan improvements

Implement ongoing management and refinement to ensure continual gains.

What Omnichannel Marketing Can Do for Your Business

83%

Average customer retention rate for companies with a strong omnichannel strategy, compared with 53% for those without.1

51%

51% of B2B companies use at least 10 channels to interact with current and potential buyers.2 

48%

Greater annual increase in customer lifetime value (total spend a customer makes throughout a buyer/seller relationship.3

Sources:
1 Aberdeen Group, Omni-Channel Customer Care: How to Deliver Content-Driven Experiences, 2017
2 & 3 Aberdeen Group, Content-Driven Customer Experiences: Optimize Your Content to Elevate Customer Experiences, 2019

Omnichannel Marketing Resources

Creating Omnichannel Journeys: A Crawl, Walk, Run Approach

At Tendo’s B2B clients, the content strategy and digital experience leaders all get it: Our customers expect omnichannel experiences......
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INBOUND 2023 Recap: 4 Takeaways for Content Marketers

The Tendo team attended HubSpot’s INBOUND 2023 in Boston and we’re still reeling from all the buzz generated from this…

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Report: B2B Partner Marketing Insights 2022

Report: B2B Partner Marketing Insights 2022

Channel marketing is an essential B2B strategy. But it’s getting more competitive and harder to execute. In our 2022 survey…

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The B2B Marketer's Guide to Content Experience

The B2B Marketer’s Guide to Content Experience

Our digital-first world requires a new approach to content. You cannot win with siloed content assets or short-term campaigns. It’s…

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How to Level Up Your B2B Content in 2023 | Episode 3 | The B2B Content Experience Podcast

Are you ready to take your B2B content to the next level? In this episode of The B2B Content Experience,…

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An arrow going upward, pointing to a spark.

8 Recommendations for Better Content in 2023

A new year is around the corner. Are you ready to take your B2B content to the next level? The…

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Case Study Spotlight

HPE Business Insights Content

HPE Business Insights Content

Tendo helped HPE build a multichannel thought leadership program that achieved 280k global opt-in registrations...
Thought Leadership Content for Higher Education

Thought Leadership Content for Higher Education

Tendo helped Sodexo position itself as a global thought leader to expand relationships with existing...

From Fragmented to Cohesive Experiences

Get in touch to explore omnichannel marketing and content optimization opportunities.
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