9 Marketing Leaders Share Content Dos and Don’ts for 2026

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What a year for B2B marketing and content strategy. In 2025, tried-and-true strategies no longer delivered the same results, as buyer behaviors changed and AI-powered approaches disrupted everything. Content remained core to marketing success, but with modifications—a growing list of things to stop or start, things to learn or unlearn.

With 2026 upon us, we asked 9 B2B marketing leaders to tell us how marketers should adjust their approach to content in the new year.

Katie Ryan O’Connor, Head of Content & Social at Asana


Stop: Publishing content on a fixed schedule
Start: Designing content around customer “moments of truth”

 

In 2026, top-performing teams should stop treating content solely like a calendar exercise. Sure, there’s always room for seasonal content—who doesn’t love a good back-to-school feature or International Coffee Day creative—but those are tactics not strategies. The real leverage comes from mapping content to the psychological moments that shape buying and adoption: the moment a team feels friction, the moment a stakeholder needs alignment, the moment a user hits an activation wall.

Let’s build content systems that anticipate those inflection points and allow prospects and customers to see themselves in the story. In an AI-saturated world, resonance beats rote automation.

Christine Zender, Senior Content Strategist at Autodesk


Stop: Creating content that generative engines can’t read
Start: Treating taxonomy and structure as your GEO superpower

 

Stop publishing content that isn’t structured, tagged, or modeled for generative engines.
Most B2B marketers still write for traditional search, producing long-form pages with vague or click-baity headings, inconsistent terminology, and little metadata. This content performs poorly in LLM environments because engines can’t reliably parse intent, relationships, or authority. Unstructured content = invisible content.

Start investing in strong taxonomy, structured content models, and authoritative data signals that generative engines can understand. GEO rewards clarity and consistency. When content is structured, tagged, and semantically rich, LLMs can surface it more accurately, answer user questions with your authoritative information, and maintain your brand’s position in AI-generated responses. Structured, governed content is what will make us visible (and credible) in 2026.

Karri Chamberlain, Director of Web Strategy at Sandisk


Stop: Limiting yourself to conservative marketing ideas
Start: Going for a bigger impact

 

When planning your editorial lineup or considering marketing campaign options, always include a risky idea. It’s OK to create tension in your marketing, or to be polarizing. Show some brand personality. Right now, too much B2B content is simply forgettable; your goal should be to create memorable content while still being genuine to the brand.

Taylor Narewski, Global SMB & Mid-Market, Partner Marketing Leader at Cisco


Stop: Looking to AI as a shortcut
Start: Developing your own AI use cases

 
When it comes to AI in marketing, everyone wants to go to heaven, but no one wants to die. For 2026, marketers should stop viewing AI as a cheat code or shortcut. AI is an accelerant for marketing, but it will deliver value only if you know how it can augment your process and you’ve already crafted a coherent marketing strategy. Without that foundational work, AI can still save you time but who cares about time savings if you show up in front of your customers with nothing memorable or valuable to communicate? In the new year, marketers should do the hard work of 1) figuring out AI use cases they can actually implement and 2) refining their marketing strategy for this moment.

Lashay Lewis, Content Strategy Advisor and Founder of BOFU.ai


Stop: Overlooking the power of well-crafted bottom-of-funnel (BOFU) content
Start: Crafting BOFU content that converts because you did your homework

 
When you create BOFU content the right way, it can deliver conversions, get your brand ranked in LLMs, and give your marketing team a seat at the revenue table. It’s so important to get this right in 2026. But too many marketers take shortcuts. The starting point isn’t skimming a few facts or researching a couple keywords to write a product comparison webpage.

Great BOFU content can’t be created in isolation. It results from establishing good cross-functional communication at your organization: content teams regularly talking with product, sales, and customer experience teams, and creating a single repository of customer insights that can inform content. If your BOFU content isn’t performing, you might not have a content problem so much as an internal alignment problem.

Alicia Saia, product marketing leader with past roles at Redjack, MarkLogic, and i2


Stop: Taking on all content production
Start: Creating scalable, AI-assisted processes for other teams

 
Marketing teams need to unlearn the notion that they’re responsible for all content production, especially sales-enablement content. We’ve taken on this burden because we’ve seen what happens when salespeople create their own materials: off-message, off-brand, poorly designed, you name it. But at the same time, we understand that they have an urgent need for custom content to help close deals.

To streamline and accelerate this process, marketers should create custom GPTs that enable sales and other teams to create high-quality, brand-compliant materials. Marketing would still review and refine, but a scalable process with guardrails will make their job much more manageable.

Rachel Burger, Content Marketing Manager at OneStream


Stop: Churning out generic AI content
Start: Building custom LLMs

 

Stop relying on off-the-shelf LLMs like Copilot or ChatGPT to churn out generic, one-size-fits-all content. These tools often dilute brand voice and fail to resonate with your specific audience. Plus, no one likes AI fluff. Instead, build and deploy custom LLMs trained on your organization’s proprietary messaging, tone, and buyer insights. This ensures every piece of content is on-brand, contextually relevant, and laser-focused on the pain points and priorities of your ideal customers.

Anne McSilver, Senior Content Manager at LinkedIn


Stop: Writing boring B2B blather
Start: Incorporating the brilliance of human AI content bosses

 

As the AI slop tsunami gains velocity, marketers must unlearn their reliance on boring B2B blather. Some believe bots beat human content experts, but having a real brain to boss the AI tools is your best chance to cut through the bloviation. Original thinking, customer voices, proprietary data, valuable advice, and jargon-free language are the mandatory starting point. This is not an anti-AI screed; it’s your path to winning with audience empathy, creative discernment, and thoughtful execution that’s not at all artificial.

Lindy Roux, EVP and Partner at Tendo Communications


Stop: Creating static buyer personas
Start: Developing dynamic AI personas

 

In 2026, marketers should rethink their traditional approach to creating and using buyer personas. The old way was to create static persona documents and feel satisfied that you’d checked a box. But those personas typically weren’t used often enough or effectively enough to shape content. And more fundamentally, those docs didn’t get us close enough to the customer—how they think, how they talk.

Instead, learn how to create virtual, AI-generated personas that can be trained on rich customer data that is updated regularly: behavioral research, surveys, sales call transcripts, customer support questions, etc. Then start having conversations with your AI persona or ask it to review webpages and content assets to assess whether you’re speaking the customer’s language and addressing their needs.

Content Continuity: The Fundamentals Haven’t Changed for 2026


Staying on top of AI disruptions and content strategy evolution isn’t easy. A recent LinkedIn survey shows that 72% of B2B marketers feel overwhelmed by the pace of change, and more than half say expectations have never been higher. But it’s important to remember what hasn’t changed and what still performs fantastically: powerful storytelling and resonant content that connects with your audience and builds trust and affinity. Getting those fundamentals right will remain the first priority for content marketing success in 2026 and beyond.

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